Shipments are processed from Mondays-Fridays,  We try to ship as fast as we can but we are operating out of 2 warehouses and don't always have product on hand , and some Brands may take up to 5 days to ship.
We offer UPS and USPS shipping options for your convenience. UPS ground is our recommended carrier for shipping.  If the customer chooses to use USPS at checkout, please note that we are not responsible for delays in service as they do not provide exact delivery tracking.
If you experience problems with your shipment after it is in the care of USPS, you must file a grievance with USPS.  We advise you to choose UPS or purchase insurance on any orders over $100. 
As a small business, we cannot offer refunds or exchanges for damaged and/or missing products that come at the hands of USPS.  


If you place an order, and cancel that order before shipment, you will be responsible for a 10% restocking fee.

If an order is refused upon delivery, the customer is responsible for all shipping charges, including the return shipping, and a restocking fee of 10%. Credit is not allowed on returns after 30 days. Discontinued, used (if no longer in clean, resellable condition), or special order items are not returnable.

Returns will not be accepted without authorization, and a copy of this authorization must accompany all returns. If shipment is refused by the customer, any shipping charges and return shipping is the responsibility of the customer. All items returned are charged a 10% restocking fee.

If your merchandise arrives damaged, call us promptly and keep it until you hear back from us. A claim will then be placed with UPS and we will determine with you, a refund or exchange. Damages must be reported within a week of delivery.