SHIPPINGWe ship UPS ground or as otherwise specified. Shipments are processed from Tuesdays-Fridays, as we are closed on Mondays. We try to ship within 24 hours of you placing an order, and will contact you if an item is not available.
Upon receipt/acceptance of your shopping cart/order and the charges therein, the order may not be cancelled for any reason. If an order is refused upon delivery the customer is responsible for all shipping charges including the return shipping and a restocking fee of 15%. Credit is not allowed on returns after 30 days. Discontinued, used (if no longer in clean, resalable condition), or special order items are not returnable. Returns will not be accepted without authorization, and a copy of this authorization must accompany all returns. If shipment is refused by customer, any shipping charges and return shipping is the responsibility of the customer. All items returned are charged a 15% restocking fee.
If your merchandise arrives damaged, call us promptly and keep it until you hear back from us. A claim will then be placed with UPS and we will determine with you, a refund or exchange. Damages must be reported within a week of delivery.