You may shop at our warehouse located at:
1757 N. Kimball Avenue
Chicago IL, 60647
or our retail store located at:
207 W. Superior
Chicago IL, 60654
All orders placed online will be shipped automatically.
We no longer allow pick-ups from online products.
Food Products - Opened or partially used food products are not returnable unless a problem exists with the quality of the product . Inconsistencies of smell, color and other factors are generally related to the absence of preservatives or artificial stabilizers and would not qualify for returns. With just cause we will promptly replace product.
Abady products are absolutely non-returnable; please purchase the smallest amount available on your first order or until you are confident your animal has fully adjusted to it.
Risks - The buyer assumes all risks associated with the use of these goods, whether used alone or in combination with other products. It is expressly understood that we are not responsible and will not be held liable for damages and/or injury caused by the use of any of these products, and that our liability ceases with prudent manufacture and delivery of these products.
Changes - Because of our continuing product improvement philosophy, we reserve the right to change, at any time without notice, the specifications, design and prices, and also discontinue products without incurring obligations.
Damage - Our responsibility for damage ceases upon acceptance by the transport company. Purchasers are counseled against acknowledging the receipt of goods before careful inspections have been made. We will assist in handling claims against shipper.
Delays - Every effort is made to ship promptly. We make every effort to ensure that items in stock are shipped within 24 hous . Saturdays, Sundas and Holidays are not considered business days. You will be notified if there will be a significant delay.